hey gang! I've been setting up my Fleet instance w...
# fleet
b
hey gang! I've been setting up my Fleet instance with some test macOS machines and ran into a hiccup. I tried to remove a couple policies from the fleet portal and on one of the macs, two of the policies failed to remove with this error:
Failed to remove: MDMClientError (89): Profile with identifier 'com.policy.name.here' not found.
However I do still see the policies listed in the Profiles area of Privacy & Security and I still see them when running
sudo profiles list
I've tried several varations of
sudo profiles remove
on the profiles with the password included and discluded with no luck. Just getting messages about how the profile cannot be removed. Anyone have an idea on how to clear these without nuking the machine?
I was able to solve this! Needed to re-add the profiles to the Fleet Custom Settings page, wait for them to fully verify, and then remove them again. That did the trick.
z
@Kathy Satterlee @Grant this sounds like a bug. Can someone please file an issue?
g
Hey @Billy H, Think you had run into this with the profiles in the "failed" state. Trying to find out if there is a bug already filed. If not, will get one written up. Thank you for sharing your workaround. cc @zwass