Fleet advisory: critical bug
Dear customers and community members,
We've identified a critical bug in Fleet. From May 9th until today, the automatic enrollment flow failed to install the Fleet agent. This bug affects both Mac and Windows MDM users.
Bug scope:
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Impact: Any new macOS or Windows automatic MDM enrollment between May 9th and today failed to install fleetd.
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Current status: Identified as a P1 bug. Fix currently available.
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GitHub tracking: Issue #19105
Fix (MacOS):
To remediate in macOS, follow the steps
outlined here.
Fix (Windows):
Windows doesn't need active remediation from the IT admin. We will install fleetd next time the host communicates via MDM.
Next steps:
- For MacOS users, please
apply the fix as soon as possible.
Support:
If you need assistance or have questions, please contact our support team at
support@fleetdm.com or message us in the channel. We apologize for any inconvenience this may have caused you. We are implementing processes into our CI/CD pipeline to make sure this type of issue is not possible in the future.
Best,
–Fleet Customer Success team