Osquery uses basic SQL commands to leverage a relational data-model to describe a device.

osquery

hey gang! I am having a urgent issue that I need help with but I cannot find my fleet premium point of contact for support. I also don't have a private slack channel that is referenced in the docs? <https://fleetdm.com/handbook/company/communications#customer-support-service-level-agreements-slas>

I guess this would qualify as a P2 issue but regardless, I'm not exactly sure who or how I should be contacting support. I don't know what number or email I am supposed to call/email

hey <@U06M4STFXJ6>! i'm zay hanlon - i run the customer success/support/solutions architecture teams here at Fleet for all premium customers. can you send me a DM with your organization name and email address? i'll get you some more information on how to contact us for emergencies :slightly_smiling_face: (rebecca is on my team, so you're good on that front for this issue. but i want to make sure you have what you need for future asks)