Hi all! Hope you are well! I have a pkg that is failing to install from Fleet on a test Mac, either automated or through self-service fetch, and was wondering if there are logs anywhere I can view to find out why this might be? I had a look in console under Logs > Fleet Desktop, but it doesn't seem to be giving me anything useful. I'm not getting a error or anything, and the pkg installs fine by itself, but it just says pending next to the install. Any help appreciated! Thanks in advance!

Hi @Rupert the Mac Goblin! Can you send over the fleetd logs from /var/log/orbit/orbit-stderr.log ?

@Kathy Satterlee sure, here they are:

Thanks for those. It looks like this is likely the same root issue as this, which we're actively investigating: https://github.com/fleetdm/fleet/issues/26283 Can you confirm the following for me? 1. Fleet server version 2. OS version for the host in question

Oh rip. 1. 2b15733 2. macOS 14.7.1. I just updated my instance to see whether that was causing the issues, and interestingly this is causing my canary device to repeatedly re-enroll

Yep, I'm seeing that in the logs as well. We're actively investigating this now: https://github.com/fleetdm/fleet/issues/26283

oh fun, good luck!

While we work on a fix, you should be able to roll your host back by setting

update_channels.orbit

in your agent options:

config:
  options:
    pack_delimiter: /
    logger_tls_period: 10
    distributed_plugin: tls
    disable_distributed: false
    logger_tls_endpoint: /api/osquery/log
    distributed_interval: 10
    distributed_tls_max_attempts: 3
  decorators:
    load:
      - SELECT uuid AS host_uuid FROM system_info;
      - SELECT hostname AS hostname FROM system_info;
update_channels:
  orbit: 1.38.1

Happy to give it a bash! Whereabouts would I go to set that?

@Rupert the Mac Goblin You can set your update_channels in the

Settings > Organization Settings > Agent Options

.

Done! Seems to have worked 🙂