Hi fleet team, our fleet cannot show the host list from pack edit page. plz advice.

Hi @wennan.he. What browser are you using (including version)? Does this occur for other users/in other browsers? Are you seeing any errors in the browser's javascript console or network traffic? https://github.com/fleetdm/fleet/blob/main/CONTRIBUTING.md#6-is-this-an-issue-with-the-fleet-ui

well, i see the same err in safari also.

That's the one.

that is weird, this issue doesn't exists for my another fleet instance, only this one.

I'll dig into that one a little, but I'm seeing that as well.

any update?

Hey @wennan.he. I was waiting for your responses about the Fleet version as well as the response coming back from the API. Just as a heads up, we may not be able to respond until Monday but that information will be helpful.

fleet version 4.20

It looks like that response timed out. Please check the logs in the Load balancer as well as the Fleet server for anything that might correspond with that request. This may be related to the other issues you're seeing with the Load balancer.

another response i c from network { "targets": { "hosts": [ // hide the detail of hosts, but it only shows the hosts info of scheduled packs hosts ], "labels": [ { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 6, "name": "All Hosts", "description": "All hosts which have enrolled in Fleet", "query": "select 1;", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "host_count": 21100, "display_text": "All Hosts", "count": 21100 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 7, "name": "macOS", "description": "All macOS hosts", "query": "select 1 from os_version where platform = 'darwin';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "macOS", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 8, "name": "Ubuntu Linux", "description": "All Ubuntu hosts", "query": "select 1 from os_version where platform = 'ubuntu';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "Ubuntu Linux", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 9, "name": "CentOS Linux", "description": "All CentOS hosts", "query": "select 1 from os_version where platform = 'centos' or name like '%centos%'", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "CentOS Linux", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 10, "name": "MS Windows", "description": "All Windows hosts", "query": "select 1 from os_version where platform = 'windows';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "MS Windows", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 11, "name": "Red Hat Linux", "description": "All Red Hat Enterprise Linux hosts", "query": "SELECT 1 FROM os_version WHERE name LIKE '%red hat%'", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "Red Hat Linux", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 12, "name": "All Linux", "description": "All Linux distributions", "query": "SELECT 1 FROM osquery_info WHERE build_platform LIKE '%ubuntu%' OR build_distro LIKE '%centos%';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "host_count": 21091, "display_text": "All Linux", "count": 21091 } ], "teams": [] }, "targets_count": 5, "targets_online": 4, "targets_offline": 1, "targets_missing_in_action": 0 }

Hi @wennan.he, Kathy is out of the office this week so I’ll try to help here as best as I can while she’s away. For that targets API response, would you please let me know what you see in the console under the “Payload” tab?

@Sarah Gillespie i expect to see the following info

I’m still confused. If the screenshot shows what you expect to see, under what circumstances are you not seeing it?

i built 2 fleet instances, one does, another one doesn't

What are the differences between the two instances?

they are running with different domain name.

Can you provide a screenshot of the other instance so we can compare the two?

i am not sure whether the req is time out

Are there more than five hosts enrolled to that instance?

{ "targets": { "hosts": [ // hide the detail ], "labels": [ { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 6, "name": "All Hosts", "description": "All hosts which have enrolled in Fleet", "query": "select 1;", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "host_count": 21100, "display_text": "All Hosts", "count": 21100 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 7, "name": "macOS", "description": "All macOS hosts", "query": "select 1 from os_version where platform = 'darwin';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "macOS", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 8, "name": "Ubuntu Linux", "description": "All Ubuntu hosts", "query": "select 1 from os_version where platform = 'ubuntu';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "Ubuntu Linux", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 9, "name": "CentOS Linux", "description": "All CentOS hosts", "query": "select 1 from os_version where platform = 'centos' or name like '%centos%'", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "CentOS Linux", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 10, "name": "MS Windows", "description": "All Windows hosts", "query": "select 1 from os_version where platform = 'windows';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "MS Windows", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 11, "name": "Red Hat Linux", "description": "All Red Hat Enterprise Linux hosts", "query": "SELECT 1 FROM os_version WHERE name LIKE '%red hat%'", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "display_text": "Red Hat Linux", "count": 0 }, { "created_at": "2022-09-15T04:49:44Z", "updated_at": "2022-09-15T04:49:44Z", "id": 12, "name": "All Linux", "description": "All Linux distributions", "query": "SELECT 1 FROM osquery_info WHERE build_platform LIKE '%ubuntu%' OR build_distro LIKE '%centos%';", "platform": "", "label_type": "builtin", "label_membership_type": "dynamic", "host_count": 21091, "display_text": "All Linux", "count": 21091 } ], "teams": [] }, "targets_count": 5, "targets_online": 4, "targets_offline": 1, "targets_missing_in_action": 0 }

Are there 10 hosts included in the redacted portion of the response?

yes

The first screenshot is more in line with what I would expect to see. Do you mind if we go through it step-by-step on the second instance? Starting by refreshing the edit pack page and taking new screenshots of the UI and the console (headers, payload, and preview tabs) as you go through each step in the process?

is that what you ask?

Yes, thanks! The unexpected piece for me is the empty space on the left side of the dropdown when your cursor is in side the search box. Would you please screenshot the browser console network request headers, payload, and preview/response that you see when you click into the “Select pack targets” search box?

yes

Ok, the UI is definitely not behaving as expected here. Thank you so much for bearing with me on this! This has been very helpful for me to understand exactly what you are seeing.

the instance has problem is 4.20.0

In that case, I think that upgrading the problem instance to 4.20.1 will likely resolve the issue for you

let me try it

@wennan.he so sorry! This was a bug on 4.20.0 only with a dependency update, patched immediately in 4.20.1. Hope that was the only issue 🙏🏽