Hey fleet team wave I am trying fleet desktop on a macOS dev

Question

Hey fleet team wave I am trying fleet desktop on a macOS device The app is stuck on connecting so I used the and everything but it is still not working Here is the error after the installation ``` opt orbit bin desktop macos stable Fleet 2022 10 25T15 44 51+02 00 INF fleet desktop version=1 3 1 2022 10 25T15 44 51+02 00 FTL missing URL environment FLEET DESKTOP DEVICE IDENTIFIER PATH``` Any idea on why I am having this issue Thanks in advance

Kathy Satterlee · Answer

Hi < Anthony M> Can you check the Orbit logs as well to see if there are any errors there private var log orbit orbit std out|err log

roberto · Answer

how are you starting fleet desktop the app is currently meant to be run by Orbit which will generate and provide the right environment variables `FLEET DESKTOP DEVICE IDENTIFIER PATH` being one of them

Anthony M · Answer

Thank you both for helping < Kathy Satterlee> I have nothing in stdout and i have this in stderr ```2022 10 26T18 22 21+02 00 INF calling flags update 2022 10 26T18 22 51+02 00 INF calling flags update``` < roberto> fleet desktop started automatically after the installation

Anthony M · Answer

Apparently it s not started by orbit thinking face ```pstree | grep orbit | 58874 anthony grep orbit | = 57591 anthony opt orbit bin desktop macos stable Fleet <http Desktop app Contents MacOS fleet desktop|Desktop app Contents MacOS fleet desktop> | += 92875 root opt orbit bin orbit orbit | + 92900 root opt orbit bin osqueryd macos app stable osquery app Contents MacOS osqueryd lt REDACTED gt | 92901 root opt orbit bin osqueryd macos app stable osquery app Contents MacOS osqueryd```

roberto · Answer

in the first snippet you sent I can see you started a fleet desktop process on your own maybe there s something about that to debug I would make sure to terminate all fleet desktop processes then `sudo killall orbit` to force Orbit to restart and see what happens

Anthony M · Answer

I started fleet desktop on my own to look why it was not working So I did it while fleet desktop was already running as on the screenshot I just did what you said fleet desktop restarted by itself but it is still stuck on connecting

Kathy Satterlee · Answer

Are you seeing the same error now that Desktop was started by Orbit

Kathy Satterlee · Answer

```$HOME Library Logs Fleet fleet desktop log```

Anthony M · Answer

```2022 10 26T19 41 57+02 00 DBG successfully refetched the token from disk 2022 10 26T19 41 57+02 00 ERR get device URL error= decode GET api latest fleet device REDACTED desktop response json cannot unmarshal object into Go struct field fleetDesktopResponse error of type error ```

Anthony M · Answer

it s the exact same error yes

roberto · Answer

thanks Anthony do you mind sharing what version of Fleet are you using

Anthony M · Answer

`Fleet 4 21 0 Go go1 19 1` and `Fleet Desktop v 1 3 1`

roberto · Answer

thank you I just submitted a PR the fix is in the Fleet Server I will let you know as soon as I know we re releasing a fix <https github com fleetdm fleet pull 8457>

Anthony M · Answer

Awesome many thanks

zwass · Answer

The patch is out <https github com fleetdm fleet releases tag fleet v4 22 1> Please let us know if this resolves the issue for you

Stephan M · Answer

Resolved it for us

Anthony M · Answer

Hey sorry I was on holiday It s also working for me now Thank you for this Last question what is the difference between fleet desktop free and premium Is the policy failing information only available for premium

Kathy Satterlee · Answer

That s great For Free instances Fleet Desktop includes the `My Device` and `Transparency` Links With Premium you have notifications for failing policies and the ability to provide a custom landing page for `Transparency`

Anthony M · Answer

Thank you for the info +1

Kathy Satterlee · Answer

Any time