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Title
j

jimmy

11/14/2022, 11:15 AM
what can I do if am locked outside of fleet web ui, and I don't know the password and my email is not configured
k

Kathy Satterlee

11/14/2022, 4:20 PM
Hey @jimmy! Is your account the only one set up in Fleet?
j

jimmy

11/14/2022, 8:11 PM
yes
k

Kathy Satterlee

11/14/2022, 8:20 PM
Any chance you've recently authenticated in
fleetctl
?
j

jimmy

11/15/2022, 5:57 AM
i dont think so
k

Kathy Satterlee

11/15/2022, 8:12 PM
I’m reaching out to the team now to see if there’s a workaround that isn’t occurring to me.
If you’ve got database access, you can change the password by running:
update users set salt = 'qBO+OrK6AikTOVxDWZGurOQF5DuK2HaW', password = '$2a$12$JdnjJxajBwszEimsqhKgvO9nC3WUUK5rD4CMtdDUw0bjg/kpF65gC' where email = '';
Using your actual email address in the
where
clause. This will change the password to wyu6rwf@vqd*ned.UKV Then log in and change the password to something else