02/16/2021, 7:08 PM
Will there be a flat-fee "support" plan available to fund development? I don't want to use any proprietary features so the per-device tier doesn't fit our approach. I tried getting money set aside to fund development of features, but that was more difficult than I expected internally, but since I have no plans to open any support tickets I was wondering if that would be a good way to dedicate some of our department's budget. Companies seem to be happy to pay for support contracts, but development is scarier to them for whatever reason.


02/16/2021, 8:14 PM
Really appreciate your interest in helping support development! Co-dev can get sticky when it comes to intellectual property language in contracts. (Thankfully, open source makes this easier-- folks in finance/procurement/legal understand it better, and companies like GitLab have paved the way)