but I d like to edit that channel name and I d like to do it

Question

but I d like to edit that channel name and I d like to do it globally for all checks

blaedj · Answer

If you click Notify a slack channel you ll be prompted to set up a notification channel for all checks Alternatively you can type ` Kolide connect` to set the escalation channel in your slack instance

Martin Langhoff · Answer

Yay that works

Martin Langhoff · Answer

I m not sure it s well covered in the org onboarding docs I had invited Kolide to my channel but perhaps not connected

Martin Langhoff · Answer

Re that works I used ` Kolide connect`

blaedj · Answer

Great glad you worked it out Yea it s not very well exposed in the web app Normally the kolide slack bot will mention this upon installation but after that we could definitely do a better job of surfacing this configuration option I ll file an issue internally thanks for the feedback

Martin Langhoff · Answer

< blaedj> so I had some escalated items in my dashboard now I ve configured the connection to the slack channel left the items un resolved for 24hs and yet I m not seeing any messages come through

Martin Langhoff · Answer

hmmm how do I validate the plumbing here

Martin Langhoff · Answer

We want to be in a position where it is clear unambiguous that Kolide s escalation path works

blaedj · Answer

Hey Martin sorry about the delay in responding I was off skiing for the last few days

blaedj · Answer

So the intention with the auto escalation is that once the check failures reach the escalation threshold we only notify the admin channel the channel that receives escalation notifications once If you don t have an admin channel at the time the failure is escalated you won t get a notification Now that you do have the channel set up you can manually escalate a failure on your or another device by clicking the Contact admin for help button see screenshot