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So I’m getting a password not recognized trying t...
# kolide
s
sroberts
10/07/2018, 4:52 PM
So I’m getting a password not recognized trying to do a password reset on Kolide Cloud, did something happen? DB issue maybe?
g
groob
10/07/2018, 6:56 PM
did you start the server with a different signing secret/keysize
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auth: jwt_key: "" bcrypt_cost: 12 salt_key_size: 24
changing these values can affect the secret/salt
c
ccoy
10/08/2018, 1:07 PM
@sroberts
If it’s a Kolide Cloud issue, you should message me via the chat app on our site or
support@kolide.co
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