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#kolide
Title
# kolide
s

sroberts

10/07/2018, 4:52 PM
So I’m getting a password not recognized trying to do a password reset on Kolide Cloud, did something happen? DB issue maybe?
g

groob

10/07/2018, 6:56 PM
did you start the server with a different signing secret/keysize
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auth:
  jwt_key: ""
  bcrypt_cost: 12
  salt_key_size: 24
changing these values can affect the secret/salt
c

ccoy

10/08/2018, 1:07 PM
@sroberts If it’s a Kolide Cloud issue, you should message me via the chat app on our site or support@kolide.co
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