Hi Fleet team, I was trying to upgrade my Fleet running 3.11 to 4.25 and unfortunately after the upgrade, my previous username/password combination is not being accepted. Thinking probably configs are lost, tried to set the Fleet up and that gets erred out with error "Error: Fleet has already been setup". Is there anyway I could force reset the fleet or recover password?

Ack, there's a forgot password link in the UI on the login page that will email you instructions to reset your password. Let us know if that doesn't work for your case.

Note this only works of SMTP is configured.

Forgot password didn't work as it seems the SMTP configuration is as well got deleted. Same happened with the SSO configuration as well

So sorry, please hang tight

I think we may have changed from logging in with username to logging in with email?

It has since changed to email. Can you try this work around from one of our awesome engineers:

yeah I just managed to test it locally, so assuming they can connect to their mysql database, in the CLI or a mysql GUI:

insert into password_reset_requests (user_id, token, expires_at) values ((select id from users where name = 'martin'), 'secrettoken', date_add(current_timestamp, interval 10 minute));

(replace 'martin' by their username, 'secrettoken' with a secret)

then visit: https://localhost:8080/login/reset?token=secrettoken

(replace localhost:8080 by their Fleet server URL, and 'secrettoken' with the secret used above)

@Anoop K V Hope this does the trick!

Hi @Rachel Perkins, Thanks for the input. I have already deleted the DB and now the setup is running 3.11. I will probably be trying again to upgrade in next week and if needed, will follow the steps mentioned.